Supporting our Owners

There are two ways to update your address with Eiger Operating LLC.

Option 1 - Email (no EnergyLink account required): Download and complete the Change of Address Form, then email a PDF copy to ownerrelations@eigeroperating.com.

Option 2 - EnergyLink: Eiger Operating has partnered with EnergyLink to offer owners convenient online access to their account information, including address updates, direct deposit enrollment, and revenue statements. To register, you must have received at least one revenue check from Eiger Operating. Visit energylink.com and click the Self Registration Tool. For support, contact EnergyLink at Help@energylink.com.

After your account is created, log in and follow these steps:

• Click on the "Non-Operated (Receiver)" tab
• Non-Op Inquiry Search
• New Inquiry
• Choose Operator: Eiger Operating Co.
• Choose the "General" Inquiry
• Choose "Address Change"

You may also mail your request to:

Email the following documentation as PDF copies to ownerrelations@eigeroperating.com, or mail via Certified Mail to:

• Marriage license, divorce decree, or other court order confirming the name change
• Scanned PDF copy of your current driver's license or social security card showing the name change
• A completed IRS Form W-9

Complete a W-9 form, sign and date it, and email a PDF copy with your desired SSN/TIN to ownerrelations@eigeroperating.com, or mail via Certified Mail to:

Specific instructions are included on page 3 of the W-9 form. Please complete all highlighted sections on the sample W-9 form. You may also visit irs.gov for more information.

Email PDF copies of agency documents that prove the agent's legal authority to ownerrelations@eigeroperating.com, or mail via Certified Mail to:

Owner IDs are six digits long and can be found on your Eiger Operating statements:

• Revenue Owner IDs are listed as the "Owner No." on your physical check copy, or as the "Owner" number on your EnergyLink revenue statement.

If you need additional help, use the Contact form below.

Log in to your EnergyLink account and follow these steps:

• Click on the "Non-Operated (Receiver)" tab
• Non-Op Inquiry Search
• New Inquiry
• Choose Operator: Eiger Operating Co.
• Choose the "General" Inquiry
• Choose "Electronic Payment" (Direct Deposit/ACH)

If you cannot access the direct deposit module, or if there is an error when entering the last 4 digits of your Tax ID, contact EnergyLink directly at Help@energylink.com for assistance.

Note: Eiger Operating currently offers direct deposit for US-based accounts only. International bank accounts are not eligible.

Revenue checks are issued monthly to owners whose account balance is $100 or more. In addition, an annual payment is issued to any owner with an account balance of at least $10 who has not received a payment during the calendar year.

Note: If you are enrolled in Direct Deposit, it may take 5-10 business days for funds to post to your account, depending on your depositing institution.

If you have not received your royalty payment or believe your royalty check has been lost, please contact Eiger Operating by submitting an Owner Inquiry Form located at the bottom of this page or by leaving a voicemail with Owner Relations at (469) 281-9259.

To request a reissue of a lost check, please complete a Declaration of Loss form and submit a PDF copy by email to ownerrelations@eigeroperating.com or mail the completed form via Certified Mail to:

You have 120 days from the issue date to deposit your check. Checks not deposited within 120 days are automatically voided and the funds reissued on a future check.

For additional help, submit an inquiry using the Contact form below, or mail to:

Revenue statements are available online through EnergyLink. Create an account at energylink.com using information from a recent check from Eiger Operating. For account assistance, contact EnergyLink at help@energylink.com.

To access your revenue statements and payment history:

1. Go to energylink.com and select Operated Sender - Operated Invoice/Check Search
2. Select "Revenue" or "JIB" under Document Type
3. Enter your six-digit owner number in the "My BA" field
4. Select Search to see results

You likely received a convenience netting (CNET) check. CNET checks are tied to your JIB account and are generated when your JIB account has an overall credit from netting. The check amount is the difference between revenues and JIB expenses on your account.

For more information, contact us:

• Use the Contact form below
• Call (469) 281-9259 and select the Joint Interest Billing option when prompted

Please include your name, owner number, best contact information, and a detailed description of your inquiry.

Eiger Operating transfers ownership in accordance with state laws where the property is located. The two most common methods of transferring ownership for a deceased owner are:

• Probating the deceased owner's estate in the state where the oil and gas properties are located, or
• Recording an Affidavit of Heirship

An Affidavit of Heirship form is available in the Downloadable Resources section below. This form must be completed by a disinterested third party, someone who knew the deceased but will not benefit from the estate, and filed in the appropriate county of record.

To process a transfer, please review the applicable instructions and email PDF copies of the required documentation to ownerrelations@eigeroperating.com:

You may also mail documents via Certified Mail to:

Please review the applicable transfer instructions below, then email PDF copies of the required documents to ownerrelations@eigeroperating.com, or mail via Certified Mail to:

Note: Eiger Operating, except in rare scenarios approved by the land and legal department, is unable to purchase the interests associated with your account, and cannot provide legal advice regarding ownership transfers. If you need help preparing conveyance documents, consult an attorney.

Please review the General Transfer Instructions - Conveyance of Oil and Gas Interests instructions. Then email PDF copies of the required documentation (recorded conveyance documents such as deed or assignment, and a completed W-9 if you do not already have an owner account with Eiger Operating) to ownerrelations@eigeroperating.com, or mail via Certified Mail to:

Email PDF copies of these documents to ownerrelations@eigeroperating.com, or mail via Certified Mail to:

• A copy of the Trust Agreement/Memorandum
• Supporting documentation evidencing the change of trustee (death certificate, resignation, amendment, etc.)

You can obtain your 1099 in any of the following ways:

• It will be mailed to you by January 31st
• Download it from energylink.com
• Submit a request using the Contact form below

Please mail all JIB payments to the following address:

JIB invoices are available online through EnergyLink.

1. Step 1: Create an account at energylink.com using information from a recent JIB invoice.
2. Step 2: Once set up, you will have access to prior invoices and will receive an email when a new invoice is ready each month.
3. Step 3: To go paperless, call (469) 281-9259 and leave a voicemail stating you no longer wish to receive paper copies of JIB invoices. Or use the Contact form below and include your name, owner number, and contact information.

For questions about your outstanding balance, contact us and include your name, owner number, best contact information, and a detailed description:

• Use the Contact form below
• Call (469) 281-9259 and leave a voicemail with your name, owner number, and a brief description of your question.

A negative balance typically means your account has been placed in netting due to an overdue balance or non-payment on your working interest(s). If your JIB invoice is negative, revenue netting exceeded your JIB charges for that month. You may still owe Eiger Operating if you have prior month outstanding invoices.

For more detail:

• Use the Contact form below
• Call (469) 281-9259 and leave a voicemail with your name, owner number, and a brief description of your question.

You likely received a convenience netting (CNET) check. These are tied to your JIB account number and generated when your JIB account has an overall credit from netting. The amount is the difference between revenues and JIB expenses on your account.

For more detail:

• Use the Contact form below
• Call (469) 281-9259 and leave a voicemail with your name, owner number, and a brief description of your question.

Include your name, owner number, best contact information, and a detailed description of your inquiry to avoid delays. You can reach us:

• Use the Contact form below
• Call (469) 281-9259 and leave a voicemail with your name, owner number, and a brief description of your inquiry. A representative will respond as soon as possible.

Mail your inquiry to: